Terms of Service

OneStudio (formerly RayzStudio) is an independent, unincorporated software engineering and digital design collective based in India. While projects and products are engineered collaboratively by the OneStudio team (comprising lead and contributing developers, system architects, and UI/UX designers), OneStudio does not represent itself as an incorporated company (such as a Pvt. Ltd. or LLP).

Single Contracting Entity for Legal Certainty: Because an unincorporated collective is not a separate legal person under Indian law, all commercial contracts, client invoices, payment accounts, and intellectual property assignments for OneStudio are legally executed through our designated adult Primary Contracting Operator: Ishan, located in Pune, Maharastra, India ("Operator", "OneStudio", "we", "us", or "our"). Team members, contributors, and subcontractors act under internal agreements with the Operator, ensuring you have a single, legally accountable party for every transaction.

[TEAM & CAPACITY DISCLOSURE: OneStudio is operated by a collaborative team of developers, architects, and designers. Because OneStudio is not an incorporated corporate entity, all commercial agreements, payment processing, and intellectual property assignments are legally executed by and centralized through our Primary Contracting Operator / Representative Ishan Dayal.]

Customer Age & Capacity Requirement: Under Section 11 of the Indian Contract Act, 1872 and equivalent international rules, you must be at least 18 years of age (or the age of legal majority in your jurisdiction) and legally competent to enter into binding commercial contracts to commission custom services from OneStudio. If you are under 18, your parent or legal guardian must review, agree to, and execute the contract and authorize all payments on your behalf.

These Terms govern your use of the website located at onestudio.digital (the "Website"), your submission of project inquiries, and—unless superseded by a signed project-specific contract—all custom development services and digital products provided by the OneStudio team.

To ensure clarity across our offerings, these Terms work together with our other published policies. In the event of a direct conflict between documents, the following order of priority applies (from highest to lowest):

• 1. A mutually executed Custom Development Agreement / Statement of Work (SOW) for a specific commissioned project (see /service-agreement).
• 2. Mandatory statutory consumer protection rules applicable in your jurisdiction that cannot be waived by contract.
• 3. The applicable third-party marketplace terms (such as BuiltByBit or SpigotMC) solely with respect to payment processing, platform delivery, and platform-administered dispute procedures for marketplace purchases.
• 4. Our Digital Product & Refund Policy (/refunds) and Software Licensing Terms (/licensing) for off-the-shelf plugins and downloadable software.
• 5. These general Terms of Service (/terms).

You may browse the Website, inspect our portfolio and documentation, and use our project briefing forms for legitimate commercial or technical inquiries. When accessing the Website or communicating with the OneStudio team, you agree not to:

• Submit automated spam, flood our contact endpoints (which are rate-limited to 5 requests per 10-minute window), or bypass our anti-bot honeypot and idempotency controls.
• Submit false identity details, impersonate another person or server network, or send unlawful, defamatory, or malicious payloads through inquiry forms or Discord channels.
• Perform unauthorized vulnerability scanning, denial-of-service (DDoS) attacks, brute-force testing, or scraping that degrades Website availability.
• Copy, clone, or redistribute the Website's proprietary visual design, custom interactive animations, brand marks, or case study write-ups without prior written consent.

We do not claim arbitrary or unlimited discretion to erase paid customer rights. However, if you engage in a material violation of Section 03 (such as attacking our infrastructure, submitting fraudulent chargebacks, or harassing OneStudio team members), we may take proportionate protective measures, including blocking your IP address from the Website, restricting access to our community Discord server, or refusing future commercial engagements.

Restricting your access to community support channels due to abusive conduct does not terminate your existing perpetual license to continue running previously purchased, fully paid software on your servers in accordance with its license terms, unless the purchase itself was fraudulent or unpaid.

OneStudio provides two distinct categories of offerings:

A. Off-the-Shelf Digital Products: Pre-built Minecraft plugins (such as RayzWardrobe, RayzLivelyWorld, ChunkLock, and RayzShards) distributed through third-party marketplaces (SpigotMC and BuiltByBit). These are licensed as standard products on a per-release basis and are governed by our Digital Product & Refund Policy (/refunds) and Software Licensing Terms (/licensing).

B. Commissioned Engineering & Design Services: Bespoke services delivered by our engineering and design team, including custom Minecraft plugin development ($50+), plugin architecture and design ($25–$50+), server performance profiling and Spark/JFR audits ($40+), Velocity proxy/network setups ($35+), custom websites and web applications ($75+), UI/UX design systems ($50+), and Discord bots/automation ($35+).

How Project Scope is Agreed: Submitting a project brief on our Website does not create a binding contract or obligate either party. A commission only begins when both parties agree in writing (via a signed Custom Development Agreement / Statement of Work or explicit written confirmation via email/Discord) on: (1) the written functional specification, (2) explicit exclusions, (3) target runtime/environment versions, (4) milestone schedule, and (5) flat price.

Team Allocation & Project Management: Depending on the discipline (Java/PaperMC backend, Next.js frontend, or Figma UI/UX), the Operator assigns appropriate specialists from the OneStudio team to execute your project. The Operator remains fully responsible to you for coordinating the team, ensuring code quality, and meeting the agreed specification.

Change Requests: Any feature, mechanic, third-party integration, or UI screen not explicitly listed in the agreed written specification is outside the initial scope. You may request additions or modifications during development ("Change Requests"). We will assess the technical impact and provide a written quote for the additional fee and timeline adjustment before implementing any Change Request.

Client Dependencies: Timely delivery depends on your prompt provision of required server specifications, test environment access, API keys, custom assets (textures, models, copy), and feedback. Any delivery timeline estimate is automatically extended by delays in receiving required client materials.

Milestone Delivery & Inspection Period: Upon completing a milestone or final deliverable, our team will provide a testable build, staging preview, or verification demonstration. Unless a different period is specified in your Statement of Work, you have seven (7) calendar days from delivery ("Acceptance Period") to test the deliverable against the agreed written specification and report any reproducible defects.

Deemed Acceptance: A deliverable is deemed accepted upon the earliest of: (a) your written confirmation of acceptance, (b) your deployment of the deliverable to a live public/production environment for commercial or player use, or (c) the expiration of the 7-day Acceptance Period without a written report of material non-conformity with the agreed specification.

Payment Structure: Unless otherwise agreed in a Statement of Work, custom commissions require an upfront commencement deposit (typically 50% for standard projects, or split across defined milestones such as 40% upfront / 30% beta / 30% final delivery for larger architectures) before engineering work begins. Final source code repositories and unwatermarked production builds are released upon receipt of the final milestone payment.

Authorized Payment Channels Only: Direct commission payments must be paid only to the official invoice accounts designated by the Operator ([ACCEPTED PAYMENT METHODS — e.g., PayPal Commercial Invoices, Wise, Stripe, or Bank/UPI Transfer]). Payments made privately to an individual developer's personal wallet outside of an official OneStudio invoice are not recognized or guaranteed by OneStudio. OneStudio never collects or stores raw payment card numbers on this Website.

Taxes & Invoicing: All quoted prices are stated in US Dollars (USD) or Indian Rupees (INR) as specified on the quote. Unless a Goods and Services Tax Identification Number (GSTIN) is explicitly stated on an invoice, the Primary Contracting Operator operates below the mandatory GST registration threshold under Section 22 of the Central Goods and Services Tax Act, 2017 (India), and no GST is charged or collected. Any payment processor currency conversion fees or cross-border wire charges imposed by your bank or payment provider are borne by the payer.

Late Payment & Suspension: Invoices are due within the timeframe stated on the invoice (or within 7 calendar days if unstated). If a scheduled payment is overdue by more than 7 calendar days after written reminder, OneStudio may pause ongoing team engineering work and withhold delivery of unshipped milestones until the account is brought current. No license or intellectual property transfer takes effect for unpaid deliverables.

To avoid ambiguity, we strictly distinguish between bug fixes, minor revisions, and new development:

• Post-Deployment Bug-Fix Warranty (Included — 30 Days): Every commissioned software deliverable includes thirty (30) calendar days of complimentary warranty support starting from final delivery. During this window, our engineering team will patch any reproducible code defect where the software fails to perform in accordance with the agreed written specification, at no extra cost.
• Included Minor Revisions: Unless specified otherwise in the Statement of Work, design and UI/UX commissions include up to two (2) rounds of reasonable minor adjustments within the original brief before final sign-off.
• Out-of-Scope Changes & Future Updates (Paid): The 30-day warranty does not cover issues caused by: (a) new Minecraft updates (e.g., Mojang breaking NMS/packets in a future release after the target version agreed in the brief), (b) breaking changes in third-party plugin APIs (such as ItemsAdder, Oraxen, PlaceholderAPI, or Discord API), (c) client modifications to the source code, or (d) requests for new gameplay features. Ongoing maintenance, version upgrades, and new features are available via separate quotes or agreed retainers.

We do not enforce unfair "blanket no-refund" clauses. Instead, cancellation and refund eligibility is determined transparently based on the type of purchase, the stage of work completed by our team, and mandatory consumer law:

• Scenario 1 — Custom Commission Cancelled Before Work Begins: If you cancel a commission in writing before our team has commenced specification architecture, coding, or design work, you are entitled to a 100% refund of any upfront deposit paid, minus only any non-recoverable third-party payment processor transaction fees actually incurred.
• Scenario 2 — Custom Commission Cancelled While Work is in Progress: If you request cancellation after engineering or design work has begun on an active milestone, our team will stop work promptly, calculate the reasonable value of work actually performed and documented up to the cancellation notice (pro-rated against the milestone fee), deliver the work-in-progress artifacts paid for, and refund any remaining unearned portion of your prepayment.
• Scenario 3 — Completed & Accepted Milestones: Payments for prior milestones that have already been delivered and accepted in accordance with Section 06 represent payment for completed services and are non-refundable, except where a statutory remedy applies for a material, uncurable defect.
• Scenario 4 — Cancellation Due to Studio Failure to Deliver: If OneStudio is unable to deliver the agreed project (for example, due to technical impossibility not caused by client dependencies, or unexcused delay exceeding 14 days past an agreed binding deadline after a written cure notice), you may terminate the uncompleted portion and receive a full refund of all amounts paid for undelivered milestones.
• Scenario 5 — Cancellation or Dormancy Caused by Client Breach or Abandonment: If a project is stalled for more than thirty (30) calendar days because you fail to provide required information, assets, or milestone responses despite at least two (2) written reminders from OneStudio, we may place the project on archive hold. Upon written notice, we will reconcile the account based on work actually completed to date; any unearned prepayment exceeding the value of completed work will be refunded or credited at your election.
• Scenario 6 — Defective, Misdescribed, or Incompatible Deliverables: If a deliverable fails to conform to the agreed written specification (for custom work) or published technical description (for digital products), our team will first provide a prompt repair, patch, or replacement within a reasonable time. If we fail to remedy a material conformity defect within 14 days of notification, you are entitled to an appropriate price reduction or a full refund of the affected deliverable in accordance with applicable law (including the India Consumer Protection Act 2019, UK Consumer Rights Act 2015, and EU Digital Content Directive).
• Scenario 7 — Off-the-Shelf Marketplace Products (BuiltByBit / SpigotMC): Purchases of pre-built plugins on third-party marketplaces are processed through the respective marketplace checkout. Please refer to our dedicated Digital Product & Refund Policy (/refunds) for full details on marketplace refund processing and EU/UK statutory cooling-off rules.
• Scenario 8 — Direct Digital Product Sales (If Offered): Where downloadable digital products are sold directly by OneStudio, statutory cooling-off rights (such as the 14-day EU/UK right of withdrawal) apply unless you have given prior express consent to immediate download/execution and explicitly acknowledged that you thereby lose your right of withdrawal.

Clear intellectual property boundaries protect both your server/business and our team's reusable engineering tools. Full licensing details are set out in our Software Licensing Terms (/licensing) and summarized below:

• Pre-Existing Code & Reusable Tools (Background IP): OneStudio and its team retain all ownership and copyright in their pre-existing code libraries, configuration frameworks, build pipelines, utility classes, and general engineering know-how ('Background IP'). When Background IP is incorporated into your custom deliverable, we grant you a perpetual, worldwide, non-exclusive, royalty-free, irrevocable license to use, modify, and compile that Background IP as part of your commissioned project.
• Newly Commissioned Deliverables (Foreground IP & Team Rights Consolidation): Under Section 17 of the Indian Copyright Act, 1957, independent contributors initially hold copyright in works they author unless assigned in writing. The Operator warrants that all OneStudio team members and contributors working on your commission have assigned or licensed their rights to the Operator so that clean title can be conveyed to you. Subject to your payment in full of all agreed fees, the Operator either (a) assigns to you full worldwide, perpetual copyright and proprietary rights in the bespoke code or designs specifically created for your project (explicitly waiving the 1-year lapse rule under Section 19(4) and default 5-year/territorial limits under Sections 19(5)–(6) of the Indian Copyright Act, 1957), OR (b) grants the specific license tier agreed in your Statement of Work. No IP rights or production licenses transfer until full payment is received.
• Independently Developed Studio Plugins: All rights, title, and copyright in OneStudio's public and commercial marketplace plugins (including RayzWardrobe, RayzLivelyWorld, ChunkLock, RayzShards, and StealAMob) remain the exclusive property of OneStudio. Buyers receive a license to use the compiled software, not ownership of the underlying codebase.
• Third-Party & Open-Source Dependencies: Deliverables that interface with PaperMC, Spigot, Bukkit, Velocity, React, Next.js, or other open-source libraries remain subject to their respective upstream open-source licenses (such as GNU GPLv3, LGPLv3, or MIT). OneStudio never claims copyright ownership over third-party or upstream open-source code.
• Customer-Provided Assets: You retain all ownership of logos, brand names, server maps, custom 3D models, textures, and copy that you supply to our team, and you warrant that you have the lawful right to provide them for integration.
• Portfolio Attribution: Unless a Statement of Work includes a non-disclosure or stealth/white-label clause, OneStudio and the contributing team members may display high-level architectural metrics, non-confidential screenshots, and your project/network name in our studio portfolio (such as /projects). We will never publish your proprietary source code, private database schemas, or security configurations.

Compatibility & Server Environment Realities: Software engineered by OneStudio is tested against the specific Minecraft version, Java runtime (e.g., Java 21+), server platform (e.g., PaperMC 1.21.x, Velocity), or web stack stated on the product listing or Statement of Work. Because OneStudio does not control Mojang Synergies AB, Microsoft, PaperMC, or third-party plugin authors, we cannot guarantee that software will remain compatible with future unreleased game updates or unverified third-party plugins without maintenance updates.

Customer Backup & Operational Responsibility: You are solely responsible for maintaining regular, verified off-site backups of your production server worlds, player databases, and configuration files before deploying any new plugin, schema migration, or configuration change.

Exclusions for Unauthorized Modifications: OneStudio is not responsible for server crashes, data corruption, or performance degradation caused by: (a) modifications made to our code or configuration files by you or third parties without our approval, (b) running software on unsupported server forks or outdated Java runtimes contrary to documentation, or (c) outages of external services (such as Mojang authentication servers, Discord API, or your VPS host).

Proportionate Limitation of Liability (Protecting Both Operator & Team): To the maximum extent permitted by applicable law, the following limitations apply to the Operator and all OneStudio team members, developers, and contributors:

• 1. Non-Excludable Liabilities Preserved: Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, gross negligence or willful misconduct, death or personal injury caused by negligence, or any mandatory statutory consumer rights and remedies (including under the India Consumer Protection Act 2019, UK Consumer Rights Act 2015, or EU consumer directives) that cannot lawfully be excluded.
• 2. Exclusion of Indirect & Consequential Losses: Subject to Clause 1 above, neither the Operator nor any OneStudio team member shall be liable for indirect, incidental, special, or consequential business losses, including loss of server store donations, loss of player concurrency, loss of anticipated profits, or reputational harm.
• 3. Financial Cap on Direct Liability: Subject to Clause 1 above, the total aggregate liability of the Operator and the OneStudio team arising out of or relating to any commissioned project or digital product—whether in contract, tort, or otherwise—shall not exceed one hundred percent (100%) of the total fees actually paid by you to OneStudio for the specific project milestone or digital product giving rise to the claim.

Grievance & Amicable Resolution Process: If you experience any issue with a deliverable, team member communication, payment, or website service, please contact our designated Grievance & Legal Contact (Ishan: Same As Contact Information) at help@onestudio.digital or via our official Discord support ticket channel (https://dsc.gg/rayzstudio). In compliance with the India Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, we will acknowledge receipt of any formal complaint within forty-eight (48) hours and work in good faith to resolve it within thirty (30) calendar days.

Governing Law & Jurisdiction: These Terms are governed by the laws of the Republic of India. Subject to the mandatory consumer protection carve-out below, any dispute that cannot be resolved amicably within 30 days shall be subject to the jurisdiction of the competent courts located in Pune, Maharastra, India.

Preservation of Mandatory Consumer Rights: If you are acting as a consumer (an individual purchasing wholly or mainly outside your trade, business, craft, or profession) residing in the European Union, EEA, United Kingdom, or another jurisdiction with mandatory consumer laws, this choice of Indian law and court jurisdiction does not deprive you of the protection afforded to you by mandatory provisions of the law of your country of habitual residence, nor does it restrict your statutory right to bring proceedings in the courts of your home jurisdiction where required by law.

Changes to These Terms (No Retroactive Modification): We may update these Terms from time to time to reflect legal changes, new services, or operational improvements. When we do, we will update the "Last Updated" date at the top of this page. Updated Terms apply strictly to future inquiries, purchases, and commissions entered into after the publication date. Posting revised Terms on this Website will never retroactively alter the pricing, IP ownership, refund rights, or warranty terms of an existing, active Custom Development Agreement without your express written consent.